The Challenge
Aileron Travels had a 90-day payment cycle with corporate clients, creating severe cash flow problems. Their manual invoicing process, lack of automated reminders, and poor accounts receivable management meant they were constantly chasing payments and struggling to fund operations. Financial data was scattered across disparate Excel sheets, making reconciliation a nightmare during tax season.
Our Solution
We implemented Zoho Books with automated invoicing, payment schedules, and escalating reminder sequences. We built custom workflows for corporate billing cycles and gave the finance team real-time visibility into outstanding receivables and cash flow projections. A customer portal was also introduced so corporate clients could view and clear their outstanding invoices instantly online.
The Background
Aileron Travels is a prominent corporate travel management agency handling high-volume bookings for large enterprises. As their client base grew, their traditional financial operations could not scale. The agency was bleeding capital due to delayed payments and a lack of standardized billing procedures.
Implementation & Strategy
Our team conducted a deep-dive audit of their entire accounts receivable pipeline. The immediate fix was migrating their fragmented accounting data into a centralized Zoho Books environment.
We configured automated recurring invoices tailored to each corporate client's specific billing cycle. We then deployed an automated email and SMS reminder sequence that gently nudged clients 3 days before the due date, on the due date, and escalated appropriately for overdue invoices—entirely removing the manual friction for the Aileron finance team.
The Transformation
The transition from a reactive collection strategy to a proactive, automated financial system transformed Aileron Travels' cash flow. With their payment cycles slashed by two-thirds, the agency successfully re-allocated their liquid capital toward expanding their operational fleet and entering new markets, unburdened by crippling accounts receivable delays.
Key Results
- Payment cycle drastically reduced from 90 days to 30 days
- Outstanding receivables reduced by 60% within the first quarter
- Cash flow predictability improved dramatically
- Finance team time spent on collections reduced by 70%
- Client relationships improved with professional and transparent billing
