Transforming Hospitality & Wellness Sales with Zoho Bigin and Inventory
Project Overview
At Cleanomatics Tech Solutions (CTS), we take pride in empowering businesses with scalable digital transformation. One of ourmost impactful collaborations has been with AVS Herbal and its sister brands—Votive Motive and Clayherbs, serving the hospitality and wellness industry.
With a growing presence across boutique hotels, resorts, and Ayurvedic retreats, the brands faced challenges in managing leads, production, and dispatch through manual, disconnected processes. To streamline their operations, we implemented Zoho Bigin as a centralized CRM and Zoho Inventory for stock and dispatch management, creating end-to-end visibility across sales and production.
The Challenge
- Leads from WhatsApp, referrals, and exhibitions were tracked manually.
- Quotation and negotiation process was unorganized and time-consuming.
- No centralized dashboard to monitor order progress from inquiry to dispatch.
- Production and inventory status lacked visibility.
- Payment follow-ups and client reminders were not automated.
- Sales, production, and logistics teams worked in disconnected workflows.
We implemented a comprehensive approach to empower AVS Herbal, Votive Motive, and Clayherbs by streamlining sales, production, and dispatch operations with Zoho Bigin and Zoho Inventory.
Results & Benefits
How Zoho Bigin & Zoho Inventory Helped AVS Herbal, Votive Motive & Clayherbs
- Centralized CRM – End-to-end visibility on every lead and order.
- Automated Follow-ups – Timely client reminders and payment tracking.
- Real-time Inventory Management – Better control of raw materials and finished goods.
- Streamlined Workflows – Sales, production, and logistics teams working in sync.
- Faster Dispatch & Delivery – Reduced delays and improved client satisfaction.
- Faster Dispatch & Delivery – Reduced delays and improved client satisfaction.
Client Testimonial
What our client says about the project
Implementing Zoho Bigin and Zoho Inventory completely revolutionized the way we manage our sales, production, and dispatch processes. From capturing leads via WhatsApp and exhibitions to tracking production deadlines and dispatch logistics — everything is now streamlined and transparent. Our teams across sales, factory, and logistics now work in sync, reducing errors and improving client satisfaction.
A huge thanks to Cleanomatics Tech Solutions for flawlessly managing the entire setup. Their team mapped our exact business processes into Bigin and Inventory — including dual pipelines, custom deal stages, WhatsApp integration, and inventory sync. The transition was smooth, the training was thorough, and their ongoing support continues to help us scale efficiently.”-Mukul Chawla, Head of Sales, AVS Herbal & Clayherbs
