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Case Studies Tap-Health

Empowering Tap Health with Zoho CRM & Gallabox

Project Overview

At Cleanomatics Tech Solutions (CTS), we partnered with Tap Health to streamline their lead collection and engagement processes. By integrating Zoho CRM with Gallabox, we created a fully automated system where every verified user was tracked, tagged, and nurtured through personalized campaigns—boosting conversions and reducing manual effort.

The Challenge

  • Tap Health faced difficulty in managing lead flow and user engagement.
  • They needed a reliable way to capture and track leads from their landing page and app.
  • Manual data entry caused errors and inconsistent lead management.
  • Inadequate engagement and follow-up processes led to missed revenue.
  • Lack of structured automation prevented targeted communication based on user actions.

Zoho CRM Integration & Automation

               Integrated Zoho CRM with OTP verification to ensure verified leads.

                Automated lead creation with dynamic tagging (“SQL”, “Payment Failed”,                   “Deal Won”).

               Centralized lead data and real-time updates for accurate tracking.    

Smart Engagement with Gallabox

​Synced CRM contacts with Gallabox for WhatsApp & email automation.

Trigger-based campaigns for events like payment attempts or plan selection.

Bulk messaging and instant auto-responses improved engagement & conversions.

Results & Benefits

How Zoho CRM & Gallabox Helped Tap Health

  • Centralized Data – All customer profiles and WhatsApp conversations synchronized in real-time, eliminating silos.
  • Automated Lead Management – OTP-verified leads captured and dynamically tagged for precise tracking.
  • Enhanced Engagement – Triggered campaigns based on payment attempts and plan selections improved conversions.
  • Time & Accuracy Gains – Automated workflows reduced manual effort, saving time and ensuring consistency.
  • Scalable Outreach – Bulk and sequenced WhatsApp/email campaigns boosted app installs and plan purchases.

Client Testimonial

What our client says about the project

“After integrating Zoho CRM and Gallabox, all our user information - including every WhatsApp chat and campaign - remains perfectly synchronized. Automated tags and targeted message workflows help us engage, follow up, and convert more efficiently than ever before. Our team saves time and closes deals faster - the system works exactly as promised.”.

Conclusion

Zoho CRM and Gallabox, implemented by CTS, gave Tap Health a scalable and automated system for managing leads and customer engagement. The solution improved efficiency, ensured faster follow-ups, and created a seamless path from lead capture to conversion.

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