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Empowering Artisans of CraftsAQ with Zoho Commerce!

Project Overview

At Cleanomatics Tech Solutions (CTS), we are committed to empowering businesses and organizations with seamless digital transformation. One of our most rewarding collaborations has been with CraftsAQ, an Indian e-commerce platform dedicated to sustainable handcrafted products. We implemented Zoho Commerce to revamp their digital presence, streamline operations, and enhance customer engagement, resulting in greater visibility and business growth.

The Challenge

  • CraftsAQ struggled to build strong online visibility and customer trust.
  • The website lacked SEO, leading to low search rankings and reduced reach.
  • Poor design created a complex shopping and checkout experience.
  • Absence of real-time customer support limited engagement and satisfaction.

We implemented a comprehensive approach to empower CraftsAQ by addressing all these challenges with Zoho Commerce.

Zoho Commerce for Modern E-Store

 Built a visually appealing, mobile-friendly, and responsive ecommerce         platform using Zoho Commerce to showcase handcrafted, eco-friendly       products. Enhanced navigation and design improved overall shopping         experience.

Smart Features for Growth & Engagement

Streamlined product management with easy updates, integrated a blog for storytelling, applied SEO for higher visibility, simplified checkout, enabled secure payments, and added WhatsApp support for real-time customer assistance.


Results & Benefits

How Zoho Commerce Helped CraftsAQ

  • Modern E-commerce Store – Visually appealing, responsive, and user-friendly website showcasing handcrafted, eco-friendly products.
  • Efficient Product Management – Easy product updates and accurate listings improved shopping experience.
  • Active Blog & Storytelling – Regular content boosted engagement and highlighted artisans’ work.
  • Higher Online Visibility – SEO optimization improved search rankings and increased organic traffic.
  • Simplified Checkout – Streamlined and secure payment process reduced cart abandonment.
  • Real-Time Customer Support – WhatsApp integration enabled instant assistance and improved satisfaction.

Client Testimonial

What our client says about the project

Partnering with Zoho Commerce has revolutionized our online business. The new platform is intuitive, our products are showcased beautifully,and our customers enjoy a seamless shopping experience. The integration of real-time support has also strengthened our customer relationships. This transformation has been pivotal in our growth journey.
We owe a huge part of this success to Cleanomatics Tech Solutions, who expertly handled the complete Zoho Commerce implementation and SEO optimization. From building a visually engaging and responsive storefront to configuring product catalogs, payment gateways, and customer support tools, their team ensured every detail was aligned with our brand. Additionally, their SEO strategy significantly boosted our online visibility, driving more traffic and improving our search rankings. Their technical skill and strategic guidance have been instrumental in taking CraftsAQ to the next level.”

 — Amit Malhotra (Co Founder)


Conclusion

Zoho Commerce, implemented by Cleanomatics Tech Solutions, proved to be a scalable, reliable, and customizable solution for CraftsAQ. It transformed their outdated platform into a modern, user-friendly e-commerce store, improved operational efficiency, and enhanced customer engagement. Beyond streamlining product management and checkout processes, it also boosted online visibility through SEO and enabled real-time customer support. This digital transformation has been pivotal in driving growth, strengthening customer relationships, and empowering artisans across India.

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